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Coronavirus disease 2019 - FAQs

​​​​​​​​​​​​​​​​​​​​ Coronavirus disease 2019​ >​ Frequently Asked Questions​​​
A.COVID-19 is a respiratory virus which spreads primarily through contact with an infected person through respiratory droplets generated when a person, for example, coughs or sneezes, or through droplets of saliva or discharge from the nose. It is important that everyone practices good respiratory hygiene. For example, sneeze or cough into a flexed elbow, or use a tissue and discard it immediately into a closed bin. It is also very important for people to wash their hands regularly with either alcohol-based hand rub or soap and water.
For more info. on coronavirus Disease (COVID-19) visit​ or call 16000.
A. ​​
  • ​​Visit the Ministry of Public Health website for more information on COVID-19.
  • Follow the social media accounts of the Ministry of Public Health, Hamad Medical Corporation and Primary Health Care Corporation where any new updates will be posted.
  • Call the national COVID-19 hotline on 16000 for all enquiries. The hotline is available 24 hours a day, 7 days a week.

For more info. on coronavirus Disease (COVID-19) visit​ or call 16000

A. No. The 999 number is for medical emergencies requiring immediate medical attention and transfer to an emergency department. The Ambulance Service’s Medical Dispatchers receive hundreds of 999 calls each day from members of the public with urgent medical conditions and the 999 number must be prioritized for these life-threatening situations. For all questions and enquiries related to COVID-19, members of the public should call the Ministry of Public Health’s dedicated hotline on 16000.
​For more info. on coronavirus Disease (COVID-19) visit​ or call 16000​.
A. Common signs of COVID-19 include fever, cough, shortness of breath or difficulty breathing. As the virus becomes more severe, the infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even ​death. 
For more info. on coronavirus Disease (COVID-19) visit or call 16000.
A. • ​Robust thermal screening procedures at Hamad International Airport and sea ports for passengers entering Doha from all countries. The                      screening helps to identify passengers with fever, one of the common symptoms of COVID-19
     • A special clinic at Hamad International Airport to conduct interviews and examinations of all suspected travelers at the airport.
     • The Ministry of Public Health has established residential accommodation for those people who meet the quarantine standards.
     • Additional training for healthcare workers and the strengthening of infection prevention and control, and laboratory procedures have all been              prioritized.
     • A community awareness campaign has been delivered featuring a dedicated national website, TV and radio interviews with medical experts,              regular social media messaging, and newspaper coverage. These activities have included Arabic, English, Hindi, Malayalam, French and                        Chinese   languages.
    • Health Protection and Communicable Disease Control teams have been engaged in regular active surveillance visits to hospitals and Intensive           Care Units to ensure that no suspected cases of respiratory infections are missed in accordance with the WHO.
For more info. on coronavirus Disease (COVID-19) visit​ or call 16000.
A. Although there are no specific measures that the public should take at this time, people are reminded of the need to follow standard infection prevention and control measures. This includes regular hand hygiene and covering the mouth and nose when coughing and sneezing, especially as other respiratory viruses are common during winter. People should also avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.

For more info. on coronavirus Disease (COVID-19) visit​ or call 16000.​​​
A. People with COVID-19, the flu, or a cold typically develop similar respiratory symptoms such as fever, cough and runny nose. Even though many symptoms are alike, they are caused by different viruses. Because of their similarities, it can be difficult to identify the disease based on symptoms alone. That’s why laboratory tests are required to confirm if someone has COVID-19. 
For more info. on coronavirus Disease (COVID-19) visit​ or call 16000
Q. Should I wear a mask in public to protect myself from coronavirus disease (​covid-19)?
A. Wearing a medical mask can help limit the spread of some respiratory diseases. However, the Ministry of Public Health does not currently advise people to wear a mask to reduce their risk of COVID-19. A facemask should only be worn if a healthcare professional recommends it. A facemask should be used by people who have been exposed to COVID-19 and are showing symptoms of the virus. This is to protect others from the risk of getting infected.
For more info. on coronavirus Disease (COVID-19) visit​ or call 16000
A. There is no specific antiviral treatment available for patients with COVID-19. People infected with the virus receive supportive medical care to relieve their symptoms. For more info. on coronavirus Disease (COVID-19). 
For more info. on coronavirus Disease (COVID-19) visit​ or call 16000 
A  Qatar’s healthcare sector is strongly prepared to manage a potential outbreak of COVID-19 in the country. HMC’s Ambulance Service staff have been fully trained to safely transfer and manage patients with this type of communicable virus, while preventing further spread. The Ambulance Service has the necessary vehicles and protective equipment to manage patients with COVID-19. 

Any patient with suspected COV-ID-19 is taken to HMC’s Communicable Disease Center for treatment and monitoring while the test is carried out.
The Communicable Disease Center is purpose-built to manage patients with this type of condition and ensure that the virus is not spread to other people within the hospital or outside. 

Healthcare workers across the country have been specifically trained to manage any potential outbreak and efforts to strengthen infection prevention and control, case management and laboratory procedures have been prioritized.
Additional Personal Protective Equipment (PPE) has been planned as a contingency.
(COVID-19) visit or call 16000 For more info. on coronavirus Disease (COVID-19) visit​ or call 16000
A.  ​​Coronavirus disease 2019 is a novel (new) strain of coronavirus that was first identified in Wuhan, Hebei Province, China.

According to the updated clinical and epidemiological features of the emerging virus, the novel coronavirus ​is considered to be very similar to many co​ronaviruses that are typically transmitted from animals to humans. However, this novel virus is reported to have been transmitted from human to human with a course of illness that ranges from mild to moderate symptoms in the majority of people with the infection. Nevertheless, severe symptoms and complications or even death may occur in people who suffer chronic diseases and lowered immunity.

There is currently no vaccine available to protect against the Coronaviru​s Disease 2019​. Though there is no specific antiviral treatment available, people infected with the Coronavirus disease 2019 receive medical care to relieve their symptoms.​ 

For more info. on coronavirus Disease(COVID-19) visit​ or call 16000. : 42
Phone : 44070000
Official Working Hours :
Sunday - Thursday 7:00 AM - 2:00 PM

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